Velvet Smooth™ Express Pedi FAQs

1. What are the causes of dry skin and calluses?

Our feet carry us throughout our lives day by day. However, they often receive too little attention. The thick skin on the soles of our feet quickly becomes dry, rough and brittle from pressure, intensive burden or too tight shoes. An excess of new cells form in response to pressure and friction points, and those areas rapidly become rough and take on an unseemly yellowish colour.

2. What are the consequences of dry skin and calluses?

If the calluses are not removed, the sensitive skin on the foot can tear and it becomes more vulnerable to bacteria. Inflammation and skin fungal infections can be the consequence. Dry, scaly skin and calluses should therefore be regularly removed.

3. What distinguishes the new Scholl Velvet Smooth™ Express Pedi with Diamond Crystals?

The Velvet Smooth™ Express Pedi has a detachable roller element and an ergonomic form for the easy removal of surplus skin even at small, inaccessible places.  The device roller bears microgranulated particles that ensure the gentle and easy removal of calluses without damaging the intact skin layers.

4. What is the advantage of the Express Pedi compared to manual callus files?

Callus removal with the new Scholl Velvet Smooth Express Pedi with diamond particles is rapid and uncomplicated. Furthermore, it requires less force than required when using a conventional manual rasp or file.

5. What has changed with Scholl Velvet Smooth™?

The Velvet Smooth rollers are now filled with finely ground diamond particles that bring improved and more efficient callus removal results. The assortment of refill head rollers was expanded and there are now various refill heads available so that you can use a suitable grain size depending on the thickness of the callus. 

6. Can I also use the Velvet Smooth™ Express Pedi for calloused skin on the hands?

Yes, the Scholl Express Pedi can also be used to smoothen calloused skin on the inner hand surfaces.

7. How does the Scholl Velvet Smooth™ Express Pedi with Diamond Crystals work?

Microgranulates on the roller of the Scholl Velvet Smooth Express Pedi ensure the gentle and easy removal of calluses without damaging the intact skin layers. The new replacement rollers are supplied with differently sized granulations to effectively and gently remove calluses of different thickness.

8. What do the Diamond Crystals on the replacement rollers accomplish?

Diamond crystals are already used in the beauty and cosmetics sector and are well known for their peeling characteristics in high-end cosmetics treatments. Moreover, diamonds are one of the hardest materials in the world. As a component of the new Velvet Smooth refill heads, they ultimately enhance not only the functionality of the Velvet Smooth Express Pedi, but also ensure improved and more efficient callus removal. 

9. Must I have experience in callus removal?

No, easy application and the safety stop also allow beginners to gently and thoroughly remove calluses.

10. Is there a danger of hurting oneself during callus removal with the Express Pedi?

No, the easy application and the safety stop allow gentle, safe and thorough callus removal even for beginners. However, the Velvet Smooth Express Pedi should not be applied to injured, wounded or irritated skin. If any irritations or complaints occur, the treatment must be discontinued immediately.

11. How frequently can I use the Scholl Velvet Smooth™ Express Pedi, and how long should a treatment be continued?

The Scholl Velvet Smooth™ Express Pedi can be successively applied as often as you like, until your feet feel soft and are freed from excessive callus. The duration of the treatment continues depending on the individual burden on the feet and the fit of the shoes. 

12. Why are there three different grain sizes/ roller heads? When should I use which grain size?

The Velvet Smooth™ roller assortment consists of three different roller types: Extra Strong, Strong, and Fine. Depending on the individual thickness of the callus, the Strong or Extra Strong roller head is recommended for optimally removing the excessive callus. The Extra Strong roller head is greatly suited for removing thick and obstinate calluses. While the Strong roller is appropriate for removing surplus callus effectively but gently. A Mix Pack consisting of the Extra Strong and Fine roller heads combine two different grain sizes. The Extra Strong roller head is suited for the removal of thick and obstinate calluses and the Fine roller head optimally completes the results as a perfect finisher. 

13. Should I soak my feet in a footbath before treatment, or what is the best preparation for hard skin removal?

No, feet should not be soaked in a footbath before the application of Scholl Pedi Perfect Electronic Foot File. If the hard skin is soft and swollen by the footbath, then there is a possibility that the hard skin cannot be completely removed. An optimal removal of hard skin is carried out on dry skin. No preparation of the feet is necessary.

14. When using my new Velvet Smooth™ Express Pedi, the device keeps stopping. What can I do about this?

If you apply too much pressure, the device automatically switches to OFF. This built-in safety stop protects your skin and prevents you from removing too much callus at a time. Try to apply less pressure and operate the device with uniform movements over the calloused skin.

15. I have very thick calluses and treatment with the Velvet Smooth™ Express Pedi requires a great deal of time. What can I do?

The Scholl Velvet Smooth assortment has a suitable grain size for every type of callus. The roller head with the grain size Extra Strong is filled with diamond particles and was especially developed to gently and reliably remove thick callus. Previously, the roller heads had only one grain size. The new assortment of three different grain sizes will allow you to also remove tougher calluses. 

16. I already own the Velvet Smooth™ Express Pedi. Can I also use the new roller heads with diamond particles with my device?

Of course you can also use the new Velvet Smooth replacement rollers with diamond particles and various grain sizes with your existing model of the Velvet Smooth Express Pedi. 

17. When is the best time for callus removal?

Heavy strains or the wrong footwear lead to a pressure build-up which causes increased callus cell formation in your skin. The consequences include ugly patches of skin and painful callus thickening. We therefore recommend a year-round and regular removal of calluses. What time of a day you remove your calluses is left up to you.

18. How is the Express Pedi applied?

Move the unit gently over the calloused parts of the skin to remove excessive callus. Apply light to medium pressure. Avoid application on cracked or bloody skin.

19. How must I correctly hold the Express Pedi in the hand for callus removal?

Clasp the Express Pedi with one hand at the grip and move it gently over the calloused skin.

20. Must I replace the roller head after a certain number of applications? How can I tell when the roller head must be replaced?

The rollers must be replaced whenever they are worn out. Wear depends on the intensity as well as the duration of treatments. A worn-out roller no longer removes callus as thoroughly, since the full grain size is no longer completely present. As a rule, the roller appears to be lighter, and the grain size is abraded. Purchase replacement rollers at need. 

21. How should the roller heads that I have already used be stored?

If you switch between the roller heads with various grain sizes, preferably use a small plastic bag to save the roller heads that have been already used but are not yet worn out. You can naturally also store the roller heads in their customary places.

22. How do I dispose my old roller heads?

Preferably dispose the old roller heads in residual waste containers. There are no special requirements for the disposal of old roller heads. 

23. Must I especially clean the Express Pedi after application?

To clean the roller head, remove it from the unit and rinse in flowing water. Clean the unit with a moist cloth. Dry the unit and the roller head with a clean and dry cloth and put the roller head back into the unit.

24. Why should my feet undergo special care after application of Scholl Velvet Smooth™ Express Pedi?

Special care after removing surplus callus can extend the desired results of silky-soft feet. In order to optimally care for your feet, it is advisable to clean them after the callus treatment in an indulging footbath of Scholl Velvet Smooth. This removes the last skin scales and simultaneously grooms your feet with high-quality ingredients. In order to achieve optimal results, we recommend subsequently creaming your feet with Scholl Velvet Smooth Intense Serum. The foot serum bestows intensive moisture thanks to Pentavitin, Green Caviar, and Hyaluronic Acid.

25. Why do my feet require special attention and a special foot care cream?

Our feet carry us throughout our lives day after day. However, they often receive too little attention. There is a great difference between the skin on our hands and our feet due to the skin structure. The inner surfaces of our hand and feet skin are about ten times as thick as our remaining body skin, and therefore require special care.

26. What benefits does the Scholl Velvet™ Smooth foot care range offer?

With a large number of high-quality ingredients, the Scholl Velvet Smooth™ foot care range offers professional foot care for use at home, in harmony with your personal and individual foot care needs.

27. What makes the Scholl Velvet Smooth™ foot care range so special?

The Scholl Velvet Smooth foot care range works with very special ingredients hitherto not used in foot care, such as green caviar, vitamin A+E, Omega-6, hyaluronic acid and almond oil, which are well known from other premium-skin care products.

28. Must I simultaneously use all products in order to achieve optimal results or does it suffice, for example, if I only use the Intense Serum?

The individual products can be combined individually to create a foot care routine adapted entirely to the needs of every single individual. Whether daily or extensively on weekends, the Scholl Velvet Smooth foot care range offers the appropriate products for every individual, beginning with the Express program (Express Pedi + Intense Serum) for those in a hurry, up to the all-round extensive programme. There is more detailed information on the routines available at www.scholl.co.uk.